Palm Springs | 760.327.3332
San Diego | 619.515.2284

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Return Policy

Satisfaction Is Important To Us!! We Try Our Best To Guarantee Every Level Of Customer Service Is In Full Place. Our Products Are Specifically Designed To Meet Your Personal Needs And Requirements. Please Ensure You Are Very Specific With Us, On All Your Bath And Body Needs. Communication Is Essential In The Production Of Customizing.

Online Refund Program

  • All Products Must Be Returned In There Original Condition.
  • You Must Report Why You Are Unsatisfied With The Product, Within 24 Hours Of Receiving Your Product To clients@sinfuliciousbodycare.com, Including Your Receipt Number In The Header Of The Email. Photos Of The Products May Be Required.
  • The Products Must Be Returned And Received Within 7-10 Days At Sinfulicious Bodycare, After Your Shipment Has Arrived. If Products Are Received After This Time Frame, Your Products Will Not Be Eligible For A Refund. All Online Shipment Are To Be Returned To: Sinfulicious Bodycare 114 N. Palm Canyon Dr. Palm Springs, Ca. 92262.
  • You Must Submit A Copy Of Your Receipt, In Your Returned Package.
  • Request Products Samples And Scent Tester Prior To Making A Purchase, To Ensure You Fully Like The Scent And Product.
  • Pre-Done (None Customizable Products), Must Be Returned In Brand New Condition, With All Receipts And Labeling Still Attached And Unopened.
  • A Refund Will Be Placed On The Credit Card Used At The Time Of Purchase, Once All Products Are Received At: Sinfulicious Bodycare 114 N. Palm Canyon Dr. Palm Springs, Ca. 92262, And A Determination Of The Product Condition Is Conducted. You Will Be Notified When Your Refund Is Received.

We Will Not Refund A Product If

  • If You Do Not Meet All The Refund Terms Mentioned Above.
  • If Your Selected A Scent That Is To Light. It Is Your Obligation To Make The Proper Notes When Submitting Your Order, On Your Scent Level That Will Meet Your Requirements. Such As Light, Medium Or Strong. If You Want Something Made Extra Strong, It Will No Longer Be Eligible For A Refund Or Exchange, Due To Exceeding Our Normal Product Making Standards.
  • If You Do Not Like The Color. It Is Your Responsibility To Select Your Color. Our Colors Are In Light Pastel Colors. All Color Options Are Provided Upon Choosing Your Products. If You Should Have Any Further Questions About Your Color Options You May Contact Any Of The Stores For More Information Or Submit An Email To clients@sinfuliciousbodycare.com. If You Request Your Products To Made In Darker Colors, Your Products Will Not Be Exchangeable Or Refundable, Due To Exceeding Our Normal Product Making Standards.

Online Exchange Program

  • If Your Products Do Not Meet All The Refund Policy's, You May Qualify For Our Exchange Program, If The Products Are Received In Brand New Condition, And Shipment Is Received Back Within 15 Days.
Other Terms
  • You Are Responsible For Paying For Shipping Charges, To Return Or Exchange Any/All Products.
  • We Will Not Be Responsible For Lost Packages.
  • We Highly Recommend You Get Insurance, To Ensure There Is No Damage During The Shipping Process. If You Select Not To Get Insurance, Sinfulicious Bodycare Cannot Be Responsible For Damages Once The Product Has Left The Store Or Responsible For Damages To Any Products Being Sent Back For A Refund Of Exchange.
  • If You Should Have A Package Arrive With Damages, You Are To Take Pictures And Submit A Damage Report To clients@sinfuliciousbodycare.com, Within 12 Hours Of Receiving The Package.
  • We Do Encourage You, To Make Sure You Always Request And Use A Shipping Method, That Is Traceable.
  • If You Ship Your Products Into Sinfulicious Bodycare, For A Refund Or Exchange And They Do Not Meet All Our Terms For The Refund Or Exchange Program, It Will Be Your Responsibility To Have You're Products Picked Backed Up, Within 7 Business Days. Sinfulicious Bodycare Will Not Be Responsible For Your Items Or Responsible For Shipping Them Back To You. In Order To Avoid This Process, Please Make Sure You Email Us At clients@sinfuliciousbodycare.com To Ensure You Are Meeting All Refund And Exchange Terms.
Notes:

Our Online Store And In Store Refunds And Exchange Program Are Different.
Purchase's That Are Made In The Store Are Made Fresh At The Time Of Product Selection. With The Option To Try And Test Any And All Customizable Products. You Get To Pick Your Scents, Color, Product, Color Level And Scent Level, While The Mixologist Is Making It Fresh On Site For You. Our Mixologist Always Ask If The Scent Level, Color Level And Outcome Of The Product Is Perfect For You, Prior To Packaging Your Products. You Are To Ensure All Products Are Made 100% To Your Satisfaction, If Your Products Are Not Perfect For You; You Are To Advise The Mixologist In The Moment, For Immediate Correction. Once All Customizable Products Have Been Fully Approved By You, They Are Your Products. You Will Not Be Longer Eligible For A Refund Or Exchange. Please See All Posted Signs In The Stores And On The Receipts, For All In Store Refund And Exchange Terms. We Customize Your Products To Meet Your Needs.

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